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CONTACT US | Download the 2021/2022 issue | ©Atlas Copco AB
At your service
Service Specialist Tomasz Bugaj knows how to keep business and society...
A rental state of mind
Our flexible solutions will get the job done in all conditions.
Chipping in for safety
Find out why this South Korean education center shifted to on-site nitrogen supply.
Clearly superior
Choosing the most efficient vacuum solutions will make all the difference.
Clean water changes lives
Our Water for All initiative supports communities with limited access....
A word from President and CEO Mats Rahmström.
Enabling the shift
Industrial assembly solutions are at the heart of the electric car revolution.
"Ergonomics is key"
Ava Mazaheri discusses force exposures and great product design.
Experts in the field
Local dealers and service suppliers ensure that all customers gets on-site support.
Gateway to growth
A visit to China, the world's second-largest economy.
"Joint development is the best way forward"
Atlas Copco is part of an ecosystem set up to push scientific boundaries.
Keeping it dry
A 10-year development process resulted in an innovation that changes everything.
Making a difference
Modern society depends on industrial ideas that take shape with out tools.
Making the connection
Logistics Manager Katey Kim supports the world’s semiconductor manufacturers.
No waste, low emissions
What if industrial machines adapted the energy use to the production need?
Perfect vision
Fully autonomous production is no longer an illusion.
Powered up and ready to work
Going electric is an important step toward a carbon-neutral future.
Purpose-built performer
A purpose-built innovation for the booming liquefied natural gas (LNG) industry.
Recipe for success
Explore some of the key ingredients needed to remain a technology leader.
Setting the tone
Did you know that even Jimi Hendrix's performance relied on vacuum?
Smarter manufacturing
Imagine a smart factory where machines transfer data without delay.
Smart Team + Smartphone = Smart Product
Meet the innovators behind the DZS VSD+ dry claw vacuum pump.
Smart tools for modern life
Industrial tools transform the world.
Star of the screen
Chances are that an iXL900R dry vacuum pump made your screen.
Success is on the cards
A data-driven service solution that gives real-time feedback.
Tapping into the green energy market
Market Manager Rasmus Rubycz is ready to grasp new opportunities.
The power of zero
The Z3+ light tower is a zero-emission, zero-noise innovation.
The start of something big
Our first-ever battery-powered drill stands out.
The Missing Link
In the move toward a carbon-free future, capturing renewable energy for later use is key.
Tight for takeoff
Assembling airplanes, the smart way
Turning apples into applesauce
Compressed air is needed everywhere, even when making baby food.
When train beats the plane
When rail balances costs, speed and sustainability better the air and sea.
Tomasz Bugaj EU Service Specialist, Atlas Copco Rental Europe.
Tomasz joined Atlas Copco in 2012 as a Service Engineer, taking care of machine maintenance, commissioning and decommissioning, as well as troubleshooting of breakdowns. In 2018 he embarked on a new opportunity as EU Service Specialist, specializing in different product groups and also training other service technicians.
Service Specialist Tomasz Bugaj knows how to keep business and society running, at all times.
You work in the rental business, serving customers who quickly need flexible solutions installed. Can you tell us about some exciting projects you have participated in? Since our customers are in various sectors, I’ve had many exciting experiences on and offshore. One of the most interesting international projects I did, and something I will remember for the rest of my life, was when undertaking a high-pressure testing of a pipeline in Siberia during winter. It was - 57C ̊ when we arrived. We were somewhere in the woods in the middle of nowhere an eight-hour drive from civilization and had to keep our equipment operational around the clock.
Another memorable experience was an assignment in an offshore construction project. The ship was loaded with compressors that would create a bubble curtain in the water. While the customer was building offshore platforms and windmills, these class zero, oil-free air compressors were used for noise mitigation on the vessel in order to protect the wildlife. As a service technician, my team and I did all the installations, testing, operating and maintenance on board.
What key skills are needed when working in service? You need to have a great sense of empathy for your fellow technicians, and technical experience is an absolute must. You should also have a "can-do" mentality and ability to find solutions on the spot. People skills are also very important. When you talk to a customer who’s experiencing a breakdown you need to give them that instant feeling of trust. Regardless of what happens, he or she should know that you will help them solve the problem as soon as possible.
We are there to support and give our best to guarantee that customers can run their business smoothly, and to provide tailor-made solutions. And we are always ready to help, through physical visits, our remote assist tool or by telephone.
And what is most fun?
The best part of the job is that I get to work in an international environment with all types of people. I work with state-of-the-art machines and on interesting applications in various industries. I feel like I get the opportunity to develop my skills every day. My managers also give me a lot of opportunities to challenge myself and go outside my comfort zone.
Atlas Copco is the home of industrial ideas – what does this mean to you?
That we are a company that always finds the most innovative solutions and brings added value to our customers. And that we do it in a safe and responsible way.
Passionate People